Customer Service Representative

Full Time Position Hours 8.30 – 5.00 p.m.We may be Australia’s oldest dairy but we are Australia’s most innovative dairy, due to our business growth we are seeking a Customer Service Representative  to join our Team.Community is at the heart of what we do as we collect over 140 million litres of milk each year from more than 50 dairy farming families located in WA’s pristine South West region. All of our Brownes Dairy products are made in WA. Our CEO is from WA too. We are fiercely protective of our environment, pride ourselves on being a leader in sustainability and our free school tours program sees thousands of school children learn about the benefits of dairy too. Balcatta is our head office! This also means there are opportunities outside of this role for future career growth in many departments as we have 280 people that work for us (all departments).We have a clearly articulated vision and game plan underpinned by an accountable and collaborative culture.If this sounds like a company you would like to work for you would be someone who is not afraid of a challenge, embrace all the changes  that a day can bring and enjoys working in a fast paced environment. Happy to help others within the organization when required  and bring to the role your top administrative skills and be proficient with Microsoft Office.Duties could range from:Exceptional customer service skillsClear and effective telephone manner with good listening and interpersonal skillsPrevious telephone customer service experience, preferably a minimum of 3 years in customer service, call center or similar environmentReliable trustworthy and punctualManage of incoming and outgoing calls and directing accordinglyMust have strong accurate data entry skills which include speed and accuracy, good computing skills preferably having worked with JDE system or similar would be an advantage, must have a strong understanding of navigating software.General Housekeeping and administration dutiesWorking collectively as part of the customer service team with all administrative tasksStrong communication skills both verbal and written to ensure our customer service delivery is of the highest standardWhile being part of the Customer Service Team you will also working with our sales team.What we are looking for is someone who is a team player has a bubbly outgoing personality, is well organized and can cope with switching tasks at a moment’s notice, someone who is proactive and will go out of their way to help the sales team with their daily requirements and can work well in a team environment.If this sounds like the type of role you would enjoy we would love to hear from you. Must have full working rights in AustraliaNo Applications from Agencies will be accepted at this time Australia - WA Perth Northern Suburbs & Joondalup

Customer Service Representative

Full Time Position Hours 8.30 – 5.00 p.m.

We may be Australia’s oldest dairy but we are Australia’s most innovative dairy, due to our business growth we are seeking a Customer Service Representative  to join our Team.

Community is at the heart of what we do as we collect over 140 million litres of milk each year from more than 50 dairy farming families located in WA’s pristine South West region. All of our Brownes Dairy products are made in WA. Our CEO is from WA too. We are fiercely protective of our environment, pride ourselves on being a leader in sustainability and our free school tours program sees thousands of school children learn about the benefits of dairy too. Balcatta is our head office! This also means there are opportunities outside of this role for future career growth in many departments as we have 280 people that work for us (all departments).

We have a clearly articulated vision and game plan underpinned by an accountable and collaborative culture.

If this sounds like a company you would like to work for you would be someone who is not afraid of a challenge, embrace all the changes  that a day can bring and enjoys working in a fast paced environment. Happy to help others within the organization when required  and bring to the role your top administrative skills and be proficient with Microsoft Office.

Duties could range from:

  • Exceptional customer service skills
  • Clear and effective telephone manner with good listening and interpersonal skills
  • Previous telephone customer service experience, preferably a minimum of 3 years in customer service, call center or similar environment
  • Reliable trustworthy and punctual
  • Manage of incoming and outgoing calls and directing accordingly
  • Must have strong accurate data entry skills which include speed and accuracy, good computing skills preferably having worked with JDE system or similar would be an advantage, must have a strong understanding of navigating software.
  • General Housekeeping and administration duties
  • Working collectively as part of the customer service team with all administrative tasks
  • Strong communication skills both verbal and written to ensure our customer service delivery is of the highest standard
  • While being part of the Customer Service Team you will also working with our sales team.

What we are looking for is someone who is a team player has a bubbly outgoing personality, is well organized and can cope with switching tasks at a moment’s notice, someone who is proactive and will go out of their way to help the sales team with their daily requirements and can work well in a team environment.

If this sounds like the type of role you would enjoy we would love to hear from you.

 

Must have full working rights in Australia

No Applications from Agencies will be accepted at this time